Answers

ANSWERS

1.	True	The department has the authority to investigate below cost fuel pricing.
2.	False	The department regularly handles complaints filed by one business against another.
3.	True	The department cannot advise the consumer whether or not a business is reputable.
4.	False	The department routinely recommends a company with whom consumers should do business.
5.	False	The department represents individuals in legal matters.
6.	True	The department does not bring criminal actions against businesses.
7.	False	If either party is represented by counsel or has filed legal action, the department may continue to pursue the complaint.
8.	True	The department can only work towards a voluntary resolution of a complaint against a business unless the business is regulated under the Code.
9.	False	The department offers legal advice.
10.	True	The department does not have the authority to represent consumers who are served by municipal utilities or electric co-ops.

SOUTH CAROLINA DEPARTMENT OF CONSUMER AFFAIRS