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SOUTH
CAROLINA DEPARTMENT OF
CONSUMER AFFAIRS
3600 Forest Drive, 3rd Floor
P.O. Box 5757
Columbia, SC 29250
(803) 734-4200 or (800) 922-1594 (toll free in S.C.)
Fax (803) 734 4299
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| In order to have a successful transition to a deregulated generation
market, direct retail access must not be limited to any particular
customer type, consumption patterns or geographic location. All
customer classes must be able to benefit from competition. There
must be certain requirements for electricity providers. A major
concern is the obligation to serve. Under regulation, an electric
utility must serve everyone in its territory. This is a consumer
benefit of regulation which should be kept if the generation
function of electricity is deregulated. Generators, marketers
and aggregators should not be allowed to unfairly discriminate
against consumers. If providers are allowed to consider a consumer's
credit history and either deny service or set a deposit so high
as to prevent that consumer's ability to obtain service, that
consumer will get no comfort in being told he is free to obtain
service elsewhere. Electricity is a necessity of life. There
must be sufficient government oversight to guard against such
barriers. Another concern is that providers be subject to licensing
requirements which prevent fraud, spread the risk in the event
of business failure, and assure that the provider is able to
provide adequate and reliable service. Marketing guidelines should
be in place which would prevent fraudulent and deceptive marketing
practices. |
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