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SOUTH
CAROLINA DEPARTMENT OF
CONSUMER AFFAIRS
3600
Forest Drive, 3rd Floor
P.O. Box 5757
Columbia, SC 29250
(803) 734-4200 or (800) 922-1594 (toll free in S.C.)
Teletips (803) 734-4215 or (877) 734-4215 (toll free in S.C.)
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HOME
REPAIRS |
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Ask
Consumer Affairs
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Below

Teletips
RECORDED CONSUMER INFORMATION
(803) 734-4215 or
(888) 734-4215 (toll free in S.C.)
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"Good day, we have some asphalt left over from doing a driveway
down the street and we noticed that your driveway needs paving
and wondered if you would like for us to repave your driveway......"
Have you heard this line before? Homeowners should be aware of
fraudulent repair people who come to their door offering to make
home repairs and home improvements. These phony repair people
make a direct approach, quickly noting some supposedly fundamental
flaw in the house that they say must be repaired immediately.
They specialize in roofing and siding, painting and insulation,
furnace repair, landscaping, wet basements and driveway paving
and re-paving. These con artist usually tell people that they
have materials left over from another job that they just finished
and are available at a ridiculously low price.
Periodically, my office receives complaints
regarding "Travelers" who seem to be working the driveway
pavement con-game throughout the state. In most cases, the price
of the job will be discussed in general terms, and it sounds reasonable.
Upon completion, the price will be switched in some way. This
cost is also usually considerably higher than a quality paving
job from a reputable contractor. For example, they initially claim
they will do the job for "$200" only to claim on completion
that '$200 per foot" was the agreement. Victims have reported
that the layer of asphalt is very thin and not compacted which
results in cracking, pavement breakups and grass growing through
within days.
The following factors should be considered
warning signs for home repair rip-offs: (1) fly-by-night operators
who work out of an unmarked truck or van with out-of-state license
tags; (2) businesses with no apparent address other than a post
office box, with no street address (even a street address should
be checked), or a telephone number that is just an answering service;
(3) a promise to use your home as a "demonstration model,"
at a reduced price; and (4) repairers who are unable to produce
evidence of bond, insurance or a business license for that community,
or a registration with the S. C. Residential Home Builders.
If you are thinking of making home improvements
you can call my office to check whether or not there are complaints
against a particular contractor and how they have been resolved
and you should also contact the Residential Home Builders to check
if the contractor is licensed or registered. To save time, money
and aggravation, follow these common sense steps: (1) obtain more
than one estimate, especially on big jobs and get promises in
writing; estimates should include a list of exactly what you're
getting for the price; (2) don't automatically choose the lowest
bidder. A very low bid might come from an inexperienced contractor
who may not be able to complete the work for that amount; and
(3) never pay the entire cost of a job before the work is done.
A down payment of no more than 10-30 percent of the total is reasonable.
Also, never release the final payment until the project is completed
to your satisfaction and you have proof that subcontractors and
employees have been paid. Contact my office for a free brochure
on GUIDELINES AND MODEL CONTRACT FOR HOME REPAIR OR IMPROVEMENT
CONTRACTING.
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